Set Default Status Value for Communications and Cases
Recently while upgrading the SageCRM to 7.0 I found that under communications and cases the default values are set to “Pending” in CommunicationFilterBox as well as CaseFilterBox. In CRM 6.2 version,...
View ArticleSage CRM – MAS 90/200 EES Suite Extensions – RMA integration with Case
Apart from GUMU™ for Sage CRM – MAS 90/200 integration, Sage CRM and MAS 90/200 EES is another product which enables the user to have the integration between two system. No, this is not the blog where...
View ArticleNew Case/ Opportunity Action and Workflow Activation in Sage CRM
In Sage CRM, we can handle Sales and Service business flow very efficiently. To manage sales in CRM we use Leads and Opportunities whereas for managing services we use cases. To deal with the cases and...
View ArticleService CRM for Sage CRM
For any business firm, monitoring and optimizing services is an imperative task. Considering the fact that whatever is sold needs to be serviced sometime, today’s business demands need to concentrate...
View ArticleMigrate Case from Salesforce to Sage CRM
We are continuing our blog series on our CRM migration services. In our previous blog, we discuss about: New Stuff: Migrate Saleforce Task to Sage CRM Communication Here, we are going to see the how...
View ArticleIncorporate Case filter screen in Self Service portal
Sage CRM Portal has improved User experience by extending Customer’s access to the data inputted by them as well as updated by the vendor. A fully responsive version of Self Service portal has...
View ArticleClone a record using the COM ASP API in Sage CRM
The combination of Sage CRM API with the application itself has helped many of the technical implementer to manage the customization of the system as per the business requirements. Sage CRM API’s has...
View ArticleModify the number of Stages to be displayed in Sage CRM
Sage CRM pipeline is basically a graphical representation of data stage wise. The pipeline can be visible for Cases, Opportunities, and Leads in Sage CRM. It is also useful to review the current stage...
View ArticleSage CRM 2022 R1 UX improvements – Update territory in Opportunity, Case,...
Sage CRM is very flexible to manage or incorporate different type of scenarios as per the business needs. It has an inbuilt powerful Security mechanism known as “Territories”. By setting territories...
View ArticleDisable Keyboard Enter Key in Sage CRM Screens
In Sage CRM, when data is entered on Company, Person, Case, or any other custom entity screens, the record gets saved into Sage CRM when the Sage CRM user clicks on the “Enter” key on the Keyboard....
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