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Channel: Case – Sage CRM – Tips, Tricks and Components
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Set Default Status Value for Communications and Cases

Recently while upgrading the SageCRM to 7.0 I found that under communications and cases the default values are set to “Pending” in CommunicationFilterBox as well as CaseFilterBox. In CRM 6.2 version,...

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Sage CRM – MAS 90/200 EES Suite Extensions – RMA integration with Case

Apart from GUMU™ for Sage CRM – MAS 90/200 integration, Sage CRM and MAS 90/200 EES is another product which enables the user to have the integration between two system. No, this is not the blog where...

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New Case/ Opportunity Action and Workflow Activation in Sage CRM

In Sage CRM, we can handle Sales and Service business flow very efficiently. To manage sales in CRM we use Leads and Opportunities whereas for managing services we use cases. To deal with the cases and...

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Service CRM for Sage CRM

For any business firm, monitoring and optimizing services is an imperative task. Considering the fact that whatever is sold needs to be serviced sometime, today’s business demands need to concentrate...

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Migrate Case from Salesforce to Sage CRM

We are continuing our blog series on our CRM migration services. In our previous blog, we discuss about: New Stuff: Migrate Saleforce Task to Sage CRM Communication Here, we are going to see the how...

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Incorporate Case filter screen in Self Service portal

Sage CRM Portal has improved User experience by extending Customer’s access to the data inputted by them as well as updated by the vendor. A fully responsive version of Self Service portal has...

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Clone a record using the COM ASP API in Sage CRM

The combination of Sage CRM API with the application itself has helped many of the technical implementer to manage the customization of the system as per the business requirements. Sage CRM API’s has...

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Modify the number of Stages to be displayed in Sage CRM

Sage CRM pipeline is basically a graphical representation of data stage wise. The pipeline can be visible for Cases, Opportunities, and Leads in Sage CRM. It is also useful to review the current stage...

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Sage CRM 2022 R1 UX improvements – Update territory in Opportunity, Case,...

Sage CRM is very flexible to manage or incorporate different type of scenarios as per the business needs. It has an inbuilt powerful Security mechanism known as “Territories”. By setting territories...

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Disable Keyboard Enter Key in Sage CRM Screens

In Sage CRM, when data is entered on Company, Person, Case, or any other custom entity screens, the record gets saved into Sage CRM when the Sage CRM user clicks on the “Enter” key on the Keyboard....

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